Next Generation in Network Management
Xperience offers to customer service the ability to perform accurate diagnostic sessions covering the customer equipment without trucks rolling. Read More →
Xperience TR-143 enables the operator to see the service quality at customer’s home without setting a foot to his home. Read More →
The Support Desk Center allows attending individual customer complaints professionally. It gives the Help Desk operator all the means he needs to display, troubleshoot and solve Home Gateway (HG) configuration...
Xperience Mobile combines radio performance indicators with internet surfing session metrics to capture a more realistic customer experience during the utilization of broadband mobile services . Read More →
Xperience Fiber helps the Internet Service Provider to proof the state of art of the Fiber access technology as well as supports the diagnostic process whenever a customer complains. Read More →
Xperience gives real-time visibility over the service quality as experienced in customer's home.
Xperience collects service statistics from DSL routers, cable modems and ONTs at the home of the customers for monitoring and diagnosis.
Xperience passes the service quality analysis from customer's home to ISP's backend, avoiding trucks rolling.
By streambow on July 30, 2009
By admin on July 30, 2009
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